Returns & Exchanges

At SLMD Skincare, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin, we offer a 30-day return policy on most items to ensure you find the perfect regimen.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to start the process within 30 days of delivery.

2

Prepare the Package

Safely pack the items you wish to return in their original packaging, ensuring all bottles are tightly sealed to prevent leaks during transit.

3

Print and Attach Label

Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your return box.

4

Receive Your Refund

Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing